Technical Support For Resellers
TouchOne Installation
Click here for detailed instructions on installing the 7″ or 5″ TouchOne devices.
Connecting to WiFi
Learn how to connect your TouchOne device to your local WiFi network
Assigning Addresses
If an installation requires more than one TouchOne you will need to set each touchscreen to its own address
Create Mobile Hotspot
No WiFi available yet? Create a mobile hotspot by following these simple instructions.
Over The Air Updates
Over the air updates allow you to keep your TouchOne up to date with the latest version of software.
Setting The Time
Setting the time can be done during the installation process.
Bluetooth Pairing
Click here to learn how to pair a TouchOne device using Bluetooth.
Update Using SD Card
When your devices are offline and you wish to do a manual installation or update, click here to learn how to use the Firmware Update SD Card Tool
Current Software
You can update your software by clicking here. You can check the software versions loaded on your touchscreen by pressing ‘Settings’ on the home screen, then selecting….