Case Study | Commercial Security Touchscreen Platform

A major Australian security and AV distributor partnered with Eight Development to create a commercial security touchscreen platform designed to run multiple security, automation, and multimedia applications on a single device. The objective was to deliver a professional-grade interface suitable for both residential and commercial installations, while maintaining control, consistency, and security across multiple brands.

The customer required a dedicated commercial-grade touchscreen capable of operating via Power over Ethernet (PoE), supporting remote updates, and allowing installers to configure the interface for different applications. The platform needed to integrate seamlessly across the distributor’s extensive range of security, automation, AV, and IT products.

Eight Development designed a commercial security touchscreen platform built specifically for professional installations. The device provided a secure, flexible interface capable of supporting multiple use cases, including security control, intercom, CCTV, multimedia, and automation. The platform was engineered for reliability, long lifecycle deployment, and simplified system integration.

By delivering a purpose-built touchscreen platform, Eight enabled the distributor to provide a consistent user experience across their product ecosystem while maintaining installation flexibility.

Eight Development designed a 7” Android-based commercial security touchscreen platform engineered for 24/7 operation and wall-mounted installation. The platform addressed the limitations of consumer devices while providing the flexibility required for multi-brand deployments.

The touchscreen was built with a locked-down environment, allowing only approved applications to be installed. This ensured system security and prevented unauthorised use. Integrators could configure the device for specific deployments while maintaining control over the user interface.

Key platform features included:

• 7” commercial-grade capacitive touchscreen
• Android-based interface with locked-down environment
• Power over Ethernet (PoE) support
• Remote configuration and OTA updates
• Optimised hardware for continuous operation
• Wall-mounted industrial design
• Multi-application support
• Compatibility across security and AV brands

Eight Development also restricted the device so that only applications from the distributor’s approved brands could be installed. This created a secure ecosystem and ensured full compliance across deployments.

The commercial security touchscreen platform enabled installers to deploy a single interface across multiple use cases. This simplified system design and improved consistency across residential and commercial installations.

Key Results

The commercial security touchscreen platform has been widely adopted across Australian residential and commercial markets. It has become a central part of the distributor’s offering and integrates seamlessly with the brands they represent.

Key outcomes included:

• Commercial-grade touchscreen platform developed
• Secure app ecosystem for integrators and installers
• Simplified system deployment across multiple brands
• Widely adopted across Australian residential and commercial installations
• Improved installation consistency and security compliance
• Dedicated PoE-powered interface for professional installations

This commercial security touchscreen platform demonstrates how purpose-built interfaces can replace consumer devices, improve system consistency, and provide a secure, scalable solution for multi-brand security and AV deployments.