Case Study | Security Alarm Touchscreen Platform

A major global security and automation brand engaged Eight Development to modernise their legacy push-button and resistive Touchscreen interfaces. They provided us with protocol documentation and a sample device, enabling Eight to design a new 7” slimline capacitive Touchscreen fully compatible with their proprietary bus system. 

We later extended the range with a 5” version designed for both landscape and portrait orientation, and updated both units to support the Customer’s new generation of alarm controllers. 

Eight developed a fully integrated 7” HD Touchscreen, followed by a 5” model, both engineered to work seamlessly with their existing security controller protocols. 

Initial prototypes were created locally by one of the Customer’s distributors (which later became part of Eight Development). After customer testing and extensive feedback cycles, the final units were accepted for production. 

In 2014, the industry’s first HD 7” Touchscreen of this type was released under the customer’s brand name. 

Since launch, thousands of units have been deployed. The introduction of the smaller 5” Touchscreen broadened product appeal and remains a popular option today. This modernised Touchscreen range played a major role in helping the brand regain competitiveness in key ANZ markets. 

Key Results

• Successfully replaced legacy push-button keypad architecture
• Introduced the industry’s first HD 7” alarm touchscreen for this platform
• Expanded product range with 5” touchscreen model
• Thousands of units deployed globally
• Restored competitiveness in ANZ security markets