A major Australian security and AV distributor required a dedicated commercial-grade Touchscreen capable of running a wide range of security, automation, and multimedia applications on a single device. The product needed to operate via PoE, be remotely updateable, and allow installers to configure it for specific applications across their extensive product range.
Case Study 3
Leading Australian Security & AV Distributor
Overview
Customer Challenge
Customer are a large security and AV distributor with a footprint throughout Australia. They sell many leading brands of products that are used for Security, Multimedia, Home Theatre, IT, Intercoms, Meeting Room Booking, CCTV etc. They were getting feedback that more homes and businesses were using screens for both single purpose and multi purpose applications over using a cell phone. Reasons included:
- Installation consistency
- Security and compliance
- Device compatibility
- Businesses not wanting staff to use personal phones
- Lack of control over what apps were accessible
As a distributor of many leading brands, they needed a unified and secure Touchscreen platform to complement the products they sold.
Eight Development's Solution
Eight designed a 7” Android-based commercial Touchscreen specifically built for 24/7 operation and wall-mount installation—addressing the limitations of consumer devices.
Key features included:
- Locked-down app environment (only integrator-approved apps permitted)
- Remote configuration and OTA updates
- Optimised hardware for continuous power
- Compatibility across various market applications
Eight also restricted the device so only applications from the distributor’s approved brands could be installed, ensuring full ecosystem control and compliance.
The solution has been widely adopted across Australian residential and commercial markets. It has become a central part of the distributor’s offering and integrates seamlessly with the brands they represent, driving consistency, security, and ease of installation.
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