Archives: Tech Support

29 May 2025

TouchOne Installation

Click here for detailed instructions on installing the 7″ or 5″ TouchOne devices….

Connecting to WiFi

Learn how to connect your TouchOne device to your local WiFi network…

Assigning Addresses

If an installation requires more than one TouchOne you will need to set each touchscreen to its own address…

Create Mobile Hotspot

No WiFi available yet? Create a mobile hotspot by following these simple instructions….

Over The Air Updates

Over the air updates allow you to keep your TouchOne up to date with the latest version of software….

Setting The Time

Setting the time can be done during the installation process….

Bluetooth Pairing

Click here to learn how to pair a TouchOne device using Bluetooth….

Update Using SD Card

When your devices are offline and you wish to do a manual installation or update, click here to learn how to use the Firmware Update SD Card Tool….

Current Software

You can update your software by clicking here. You can check the software versions loaded on your touchscreen by pressing ‘Settings’ on the home screen….